Frequently Asked Questions!
Find Quick Answers here!
What is JoatCart and how does it work?
Do I need to be a designer or developer to use JoatCart?
Selling products has never been easier. No need for coding, developers, or designers. Manage everything from one centralized location, whether you're at your desk or on the move. Simply sign up and begin creating your vision: Customize the look and feel of your store with the online store builder and themes. Add features and functionality to your store. If you need extra help, you can contact our support team.
How much does JoatCart cost?
Showcase products entirely for FREE and you can also choose a pricing plan that aligns with your business's scale and growth phase.
What payment methods does JoatCart accept?
JoatCart accepts various payment methods, including credit cards, debit cards, and ACH transfers. You can update your payment method in the "Billing" section of your account.
Is my payment information secure?
Yes, we take the security of your payment information seriously and use industry-standard encryption to protect it. We do not store your payment information on our servers and only use it for payment processing purposes.
Can I change my billing information?
Yes, you can change your billing information at any time by going to your account settings and updating your payment information. This is a great way to update your payment method or billing address.
What happens if my payment method fails?
If your payment method fails, we will notify you and give you a chance to update your payment information. If you do not update your payment information within a certain time frame, your account may be downgraded to the free version.
Can I use my own domain name with JoatCart?
Yes, you can use your own domain name with JoatCart. Should you possess a pre-existing domain name, If you have an existing domain name, it is possible to link it to your JoatCart store via the Dashboard or administrative panel. If you don't have a domain name yet, you can either buy one through third-party provider or you can contact Us.